PRIVACY POLICY
Each user must carefully read and OBSERVE THIS PRIVACY POLICY
This Privacy Policy is an independent document. Your rights and obligations when using the website maintained at highup.ua (hereinafter referred to as the website or website) are also determined (may be determined) by the following documents (agreements):
- Consent to the processing and use of personal data
- Public offer ,
- other documents.
The use and processing of personal data by the Site Owner is carried out in accordance with the Consent to the use and processing of personal data.
The Privacy Policy governs the terms of use of the Website and the general rules for the collection, processing, distribution, use and storage of user data by the Website Owner.
During the processing and use of confidential information and personal data, the Site Owner adheres to legal requirements to protect information received from Users. The Privacy Policy is a document that explains what information about Users the Site Owner will collect when Users use the Site, and how this information will be used, shared and protected.
TERMS
User - any individual who uses the site and makes purchases of products that are placed on the site directly at the points of sale of products or using this site.
Personal data - personal data - information or a set of information about an individual who is identified or can be specifically identified.
Confidential information is information about an individual, as well as information, access to which is limited to an individual or legal entity, except for subjects of power.
"Website" or "site" means a site on the Internet maintained at https://highup.ua/
"Site Owner" or "Company" means the "High Up" Online Store, which administers and maintains the site.
Other terms and concepts used in this Policy should be understood in accordance with the current legislation of Ukraine.
1. PURPOSE OF COLLECTING INFORMATION
1.1. The Owner collects, uses, processes and transmits information from and about Users in order to provide Users with services, sell goods or other actions due to the economic activity of the Owner.
1.2. The technical (software) means of the Site may collect the following Personal Data:
- first and last name,
- phone number,
- E-mail address,
- other information necessary for the provision of services or the sale of goods to Users.
1.3. The owner also has the right to receive the necessary information from and about the user through the call center in case it is necessary to confirm the order or obtain additional information. In this case, the User must provide his voluntary and unequivocal consent to the collection and processing of the specified personal data and their transfer to third parties to ensure the operation of the Site and / or the provision of services or the sale of goods.
1.4.Koristuvach also provides his voluntary consent to record the conversation with the call center employees in order to improve the quality of user service.
1.5. The owner considers all information provided by the user to be reliable and true. The Owner is not responsible for the provision by the User for any reason of knowingly unreliable, inaccurate or truthful information. In such cases, the User is solely responsible for any consequences arising from the provision of false, incomplete or inaccurate information to the Owner.
1.6. The Owner also has the right to collect such information about user requests to the support service for the operation of the site and related services, questions, suggestions or complaints from Users.
1.7. When a user visits the site and orders goods or services, the Owner has the right, but the User agrees with such right of the Owner, to place small data files (cookies) on the computer or other device from which the site was accessed by the user. The owner uses these technologies to customize the site and advertising; measure the effectiveness of advertising and collect information to reduce risk, prevent fraud, and build trust and security. The user can independently control the use of cookies in the settings of the Internet browser.
2. USE OF INFORMATION
2.1. The Owner collects and uses only the user information that is necessary for the Owner to properly use the site for the provision of services and goods in accordance with the orders of Users.
2.2. The Owner has the right to use the information received from Users as follows:
- administer the site and / or provide services, sell goods
- develop new products and services;
- provide ordered services or goods;
- personalize the site;
- send technical messages and support and administrative messages;
- communicate about products, services, promotions, events and other news and information that may be of interest to the user;
- monitor and analyze trends, usage and activities related to the site and/or services;
- provide third parties with statistical information about users (but these third parties will not be able to identify any individual user from this information);
- verify compliance with the terms and conditions governing the use of our website;
- link or combine personal data that is collected by the site
2.3. The website owner is the sole data controller and processor, unless there is an objective need for the website owner to control / process and store information with counterparties or agents of the website owner.
2.4. The site owner has the right not to disclose the address of the recipient of goods or services in the absence of consent to such disclosure by the recipient.
3. TRANSFER OF INFORMATION by a third party
3.1. The Owner has the right to provide, disclose, disclose or disseminate confidential information and personal data:
- suppliers of goods and services in accordance with the terms of the concluded contracts, which assist the Owner with parts of business operations;
- banks;
- business entities that are part of the Owner's ownership structure.
- to law enforcement agencies, government officials or other parties, in the case when the disclosure / disclosure of confidential information or personal data is provided for by the current legislation of Ukraine;
- contractors or agents for the processing of personal data employed or cooperating with the Owner, whose services are required from a practical point of view;
- to other third parties, if the provision, distribution or disclosure of confidential information and personal data is caused by the need to provide the user with a service or product.
4. Access to confidential information
4.1. The Owner uses appropriate electronic and procedural safeguards to protect the confidentiality of the information provided by the User from loss, misuse, disclosure, alteration and destruction.
4.2. The owner does not disclose personal data and confidential information provided by users to other persons, unless the disclosure of such information is expressly provided for by the current legislation of Ukraine.
4.3. The User acknowledges that in the event of the User's negligent attitude to the security and protection of his personal data and authorization data on the Site, third parties may gain unauthorized access to the user's account, personal and other data. In this case, the Site Owner is not responsible for the damage caused to the User by such access.
5. UPDATED PRIVACY POLICY
5.1. The Owner reserves the right to change or supplement this Privacy Policy at any time if such an update is necessary or if laws and other regulatory legal acts come into force that provide for changes to the current legislation of Ukraine in the field of use, collection and processing of confidential information or personal data.
6. OTHER
6.1. By using the site and / or ordering services or goods, the User agrees to the terms of this Privacy Policy, confirms and agrees to be bound by the terms of the Privacy Policy.
6.2. If the User does not agree with the terms of the Privacy Policy in whole or in any part, the User must refuse to use the Site and / or order services or goods.
6.3. In accordance with the Privacy Policy, the User guarantees and grants the Site Owner the right to process the user's personal data, including the right to perform such actions for the processing of personal data (in whole or in part in an automated system): storage, registration, modification, restoration and deletion. The User also agrees that personal data is included in the personal data base and no additional messages are required.
6.4. By placing an order for goods or services on the site, the User confirms that the terms of the Privacy Policy, the purpose and purpose of collecting and processing information are clear and understandable to him, the User gives his unconditional consent to the use of information by the Site Owner.
6.5. In case of claims, recommendations or comments, the User has the right to contact the site support service
Email support@highup.ua
6.6. Other conditions for the use of personal data and confidential information not regulated by this Policy and the Agreement for the collection and processing of personal data are regulated in accordance with the norms of the current legislation of Ukraine.